Q: Do you charge for freight?

A: There will be no freight charges unless your order amount is below $100.

Q: How can I return an item?

A: Returning an item is not difficult at all, however some policies has to be met for RMA’s. For more details, please visit our RMA Policy “https://vertexcables.com/rma-policy/”

Q: Will you restock items indicated as “out of stock?”

A: Always! There’s a button just below the “out of stock” that indicated the restocking date.

Q: When my order will be shipped?

A: In stock items always ships same day if placed before 03:30 EST.

Q: How do I cancel my order?

A: You will have to call the customer support, +1 (973) 5360536 and we’ll take care of the issue.

Q: When will I receive my order?

A: Please visit our ETA map here “link”, however, you can choose expedited shipping services for quicker shipments, all the time frames are estimated by the FedEx.