Q: Do you charge for freight?
A: There will be no freight charges unless your order amount is below $100.
Q: How can I return an item?
A: Returning an item is not difficult at all, however some policies has to be met for RMA’s. For more details, please visit our RMA Policy “https://vertexcables.com/rma-policy/”
Q: Will you restock items indicated as “out of stock?”
A: Always! There’s a button just below the “out of stock” that indicated the restocking date.
Q: When my order will be shipped?
A: In stock items always ships same day if placed before 03:30 EST.
Q: How do I cancel my order?
A: You will have to call the customer support, +1 (973) 5360536 and we’ll take care of the issue.
Q: When will I receive my order?
A: Please visit our ETA map here “link”, however, you can choose expedited shipping services for quicker shipments, all the time frames are estimated by the FedEx.